Frequently asked questions
At Dhahabi, we understand that choosing authentic, high-quality honey raises important questions — especially when it comes to purity, origin, and delivery. Below you'll find answers to the most common questions about our Yemeni Sidr Honey, shipping, tracking, and more. If you can't find what you're looking for, feel free to reach out via our contact page.
What is the difference between supermarket honey and your Yemeni Sidr Honey?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
Why is Yemeni Sidr Honey so rare?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
Does your honey expire?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Will your honey crystalise?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
When will I receive my order?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Where is my order being shipped from?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Can I track my order?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
What is your returns policy?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.